Matrix Hormones

The score, part by part

1. True monthly cost

   13 of 30

   $120.00 a month in the first year. Not a firm price, plus a required charge with no published price.

   Matrix shows two 'as low as' prices, $99 billed annually and $120 on another page, so we used the higher one. Lab tests are self-pay in some states and have no published price, so we halved the cost points. ^1–3

2. What the price includes

   6 of 20

   • Yes: Medication
   • No: Ongoing lab tests
   • No: Follow-up visits
   • No: Supplies and shipping
   • No: An at-home lab option

   The headline price is for the testosterone plan, so we count the medication. Other inclusions are not itemised on the pages we read. ^1,4–9

3. Treatment options

   10 of 10

   • Yes: Injection
   • Yes: Cream or gel
   • Yes: Oral
   • No: Pellets
   • No: Troche
   • Yes: An option meant to preserve fertility

   Injection, Kyzatrex oral testosterone and a cream. Enclomiphene and Pregnyl (hCG) are offered, and we count them as fertility options. ^10–13

4. Transparency

   0 of 15

   • No: A firm monthly price
   • No: Every required extra priced
   • No: A list of the states served
   • No: A named clinician leading care

   Matrix shows two headline prices and no price for lab tests. The site has a state dropdown, not a list. Dr. Peter Dashko is listed as a 'Licensed Healthcare Provider' with no lead title. ^3,14–16

5. Public reputation

   12 of 25

   No Trustpilot reviews. No Better Business Bureau profile.

   We found no Trustpilot profile, which earns a neutral 10 of the 20 Trustpilot points. We found no Better Business Bureau profile, which earns 2 of its 5 points. ^17,18

The five parts add up to 41, which is under the cap of 60, so the cap does not change the score.